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Inhaltsverzeichnis

Seite 1 - Version 6.1

2X ThinClientServer Version 6.1 Manual

Seite 2

4 • Removes desktop software application upgrades • Removes desktop operating system upgrades • Removes viruses from the desktop • Reduces traini

Seite 3 - Table of Contents

94 8. Setup will ask you for a username and password for the settings to connect to the 2X ThinClientServer database. Note that the credentials for

Seite 4

95 Screenshot 90: Creating or Joining a 2X ThinClientServer Farm 10. Setup will ask you to configure 2X ThinClientServer but unless there are any c

Seite 5

96 Uninstalling 2X ThinClientServer Uninstalling 2X ThinClientServer 1. Locate the “2X ThinClientServer 6.0” caption listed in the “Add/Remove Progr

Seite 6

97 Firewall Settings From: To: Port: Description Thin Client 2X TerminalServer TCP 22 Remote Session Thin Client Citrix Server TCP 1494 Remo

Seite 7

98 Troubleshooting When troubleshooting an error lookup the matching code from this section. If you require further information on what is happening

Seite 8 - What are thin clients?

99 Corrupt installation detected. Please contact 2X Technical Support. TCMR002 Installer package not available. Corrupt installation detected. Pleas

Seite 9 - How does it work?

100 TCMR015 Unable to mount installer image. Corrupt installation detected. Please refer to Chapter 6 and review the methodologies for creating a bo

Seite 10

101 • A record to a DNS server • A DNS suffix Should you be doing a PXE install you may optionally need: • An entry for thinsrv pointing to your 2

Seite 11 - What is 2X ThinClientServer?

102 TCUP002 Unable to download X11R6 package. There seems to be an error while downloading the Video package for 2X ThinClientOS. In the case of PXE

Seite 12 - How it works

103 ThinClientServer. This may be due to an error in the file hosted on the 2X ThinClientServer, a network transmission error, or lack of space on th

Seite 13 - Figure 2: PXE booting

5 Introduction to 2X ThinClientServer What is 2X ThinClientServer? 2X ThinClientServer provides a complete solution for the central deployment, confi

Seite 14 - Figure 3: PXE booting

104 TCUP030 Unable to overwrite minird with update. An error has occurred while replacing a package with a newer version. This may be due to lack of

Seite 15

105 TCUP040 Minird package doesn't match checksum. A corruption has occurred in the minird package. This may be due to an error in the file hos

Seite 16 - 2X ThinClientServer features

106 compatible video card is required to start in graphical mode. Please contact 2X Technical Support with the exact details of the Manufacturer and

Seite 17

107 TCSX008 Unable to download video card driver. There seems to be an error while downloading the video card driver for the 2X ThinClientOS. In the

Seite 18

108 on the hard disk. TCSP009 Unable to mount package. An error has occurred while loading the package into the system. This may be caused by a netw

Seite 19 - Step 1: Run set-up

109 TCSS004 Your connection requires an ICA session however the client is not available. The 2X ThinClientOS you are using is designed for a differe

Seite 20

110 TCSS011 Your connection requires RDP published applications however the client is not available. A required component to access RDP publish appl

Seite 21

111 TCSS021 Unable to populate protocol sessions. An error has occurred when transferring the list of session settings for the user from the ThinCli

Seite 22

112 TCSS029 Invalid credentials when connecting to <host>. The credentials supplied to the 2X desktop are not valid for this host. Make sure t

Seite 23

113 TCSRD007 Cannot get mysqldump. A critical error has occurred when replicating the database contents. Follow the instructions to generate a debug

Seite 24

6 tool based on both users and clients. The administrator has the ability to do remote shadowing of the Thin Client as well as switching them on and

Seite 25

114 Ensure that you have enough permissions to complete the replication process and that there is enough disk space to replicate the master server. I

Seite 26

115 TCSRD073 License file transfer error. An error has occurred when transferring the licence to the slave server. TCSRD099 An error has occured in t

Seite 27 - Step 1: Dependencies

116 TSIN006 The previous installation might be corrupt. Please remove it completely and re-install your latest version. An error has occurred duri

Seite 28

117 TSIN014 Cannot create or modify the services' users or group . Each service has its own set of credentials that are created or modified du

Seite 29

118 necessary to store configuration information. 2X ThinClientServer installation cannot proceed. The log file indicated will provide further detail

Seite 30 - Screenshot 13: Slave details

119 completed. TSIN029 Could not load the run level paths from detection file. Will try to detect path using the find command. When uninstalling th

Seite 31

120 link. If this link is not found the installation process will try to create it. This error is displayed if this link could not be created. TSIN03

Seite 32

121 TSCS006 The appropriate EULA file for your language setting is missing. The EULA file for your current language is missing. TSCS007 A suitabl

Seite 33

122 TSCS014 Could not remove the MySQL database. The MySQL database in the /var/opt/2X/thinclientserver/mysql/data/ could not be deleted during i

Seite 34

123 TSCS021 Could not configure the TFTP service. The TFTP service used to serve the kernel and root disk images during PXE booting of thin clients

Seite 35

7 Figure 2: PXE booting 2. If you have selected PXE booting OR Etherboot, the thin client/computer will obtain the IP address of the TFTP server via

Seite 36

124 TSCS029 Unable to install the necessary packages. The configuration script could not install the necessary SELinux packages to be able to confi

Seite 37

125 permissive mode before trying to determine the SElinux rules. TSCS038 Could not switch SELinux to enforcing mode. The configuration script fail

Seite 38

126 TSCS046 Cannot reload installed policy. After the necessary changes, the SELinux policy must be reloaded for the changes to take effect. TSCS0

Seite 39 - Citrix (ICA)

127 match the credentials used in the Management Console. Verify that the credentials are correct in the Management Console and try again. TSRD006 A

Seite 40

128 TSRD056 File open error. A required file in the replication process is missing. Ensure that all ThinClientOS images on the master server are ins

Seite 41

129 TSRD071 Cannot create licence file. An error has occurred when attempting to write the session lock file. Make sure that you have the sufficient

Seite 42

130 Advanced Configuration 2X ThinClientServer Configuration Options When diagnosing issues with 2X ThinClientServer, 2X ThinClientOS, or actual Thin

Seite 43 - Log into 2X ThinClientServer

131 RDP_VERSION=4 The default value for RDP connections is version 5.x. Version 4 is used on legacy Windows NT Terminal Servers. NUMLOCK=ON The defau

Seite 44

132 MASTER_VOLUME=99 The default volume of the ThinClientOS volume mixer is set to maximum due to the low output of some sound cards. This can be set

Seite 45

133 Specifications for 2X ThinClientOS The specifications of your Thin Client depend on two factors: Boot Method and amount of items being published

Seite 46 - Desktop Components

8 Figure 3: PXE booting 2. 2X ThinClientOS now prompts for the username and password. The username is passed to 2X ThinClientServer, which then l

Seite 47

134 CD Booting Minimum Supported Specifications • CPU: 200MHz Pentium with MMX Instructions • RAM: 32Mb • HDD: none • CDROM: CD Reader Recomm

Seite 48

135 HDD / Flash Booting Minimum Supported Specifications • No swap partition will be created if at least 64Mb RAM is available: • CPU: 200MHz Pent

Seite 49

136 Legacy DHCP configuration Preparing the DHCP server (Windows) The 2X ThinClientServer is shipped with DHCP Helper application as standard. This i

Seite 50

137 Screenshot 94: DHCP administration utility 2. Right-click the ‘Scope > Scope Options’ node and select “Configure options…”. If you have mul

Seite 51 - User Profiles

138 3. In the scope options dialog, browse down to '066 Boot Server Host Name' and enter the IP address of your TFTP/2X ThinClientServer m

Seite 52

139 Screenshot 97: DHCP Predefined Options 2. Right-click on DHCP server and select "Set Predefined Options..." Screenshot 98: Predefin

Seite 53

140 3. In the Predefined options dialog, choose option class "DHCP Standard Options" and click the "Add" button. Screenshot 99:

Seite 54 - ThinClientServer

141 Screenshot 100: Option Type dialog Click OK. The server options should now look as shown in the screenshot. Click OK to exit the dialog. Scree

Seite 55 - 2X ThinClientOS

142 b. using DNS Screenshot 102: DNS configuration 1. If you are running the Microsoft Windows DNS server service, go to Start > Administrativ

Seite 56

143 Preparing the DHCP server (Linux) The 2X ThinClientServer is shipped with DHCP Helper application as standard. This is included in both the Stand

Seite 57 - Preparing the Thin Clients

9 Figure 4: The complete thin-client boot and connection process 2X ThinClientServer components 2X ThinClientServer consists of a number of compone

Seite 58

144 option thinsrv 192.168.0.10; option routers 192.168.0.1; next-server 192.168.0.10; option tftp-server-name "192.168.0.10"; #

Seite 59 - ThinClientOS

10 6. A MySQL server – this is a light-weight SQL database server that stores all the connection settings for the users. 7. The PHP environment – P

Seite 60

11 How it works 2X ThinClientServer deploys a small footprint Linux-based OS to old PCs, new low cost PCs and to popular thin client devices (HP, Neo

Seite 61

12 Thin client computing: reduced administration and end user support Administrators can enjoy greatly reduced support and administration: Thin clien

Seite 62 - Installation”

13 Installing 2X ThinClientServer on Windows System Requirements Before you install 2X ThinClientServer, please ensure that you meet all the followin

Seite 63

URL: www.2x.com E-mail: [email protected] Copyright 2005-2009 2X Software ltd. 2X SOFTWARE Ltd. http://www.2x.com E-mail: [email protected] Informa

Seite 64 - ThinClientOS LiveCD

14 2. After the welcome screen loads, click Next to start installation. Screenshot 2: License Agreement 3. In the License Agreement dialog box, r

Seite 65

15 MB of free hard disk space. Screenshot 4: Choosing the IP addresses for the service to listen on 5. If you have multiple network cards, or mult

Seite 66

16 Screenshot 5: Setting the database credentials 6. Setup will ask you for the username and password that will be used to connect to the 2X ThinCl

Seite 67

17 • 2X ThinClientServer Management Console (web-based) • 2X TFTP • 2X DHCP Helper • MySQL Windows XP Service Pack 2: Please note that Windows X

Seite 68 - Managing the thin clients

18 IP address which will be used by your thin clients to boot against the 2X ThinClientServer. Firewall Issues: Please note that for a member server

Seite 69 - Editing thin client settings

19 Screenshot 8: Waiting for the user to complete configuration … 9. You must now connect to the 2X ThinClientServer Management Console. Follow the

Seite 70

20 Screenshot 9: Completing the 2X ThinClientServer Installation procedure.

Seite 71

21 Installing 2X ThinClientServer on Linux System requirements Before you install 2X ThinClientServer, please ensure that you meet all the following

Seite 72

22 dpkg -i thinclientserver-x-y.i386.deb Step 3: Configure server after installation It is required to configure the 2X ThinClientServer before the s

Seite 73

23 Screenshot 11: Master or Slave Menu The setup then will then ask you to either configure this installation as a master server, i.e. to create a

Seite 74

i Table of Contents Introduction to Server-based computing ... 1 What is server-based computing? ..

Seite 75

24 Screenshot 13: Slave details If, on the other hand, you are configuring a slave, you are prompted for the following information: • Local MySQL

Seite 76

25 Screenshot 14: Review information After entering all the information, you can review all details before porceeding with the configuration. If yo

Seite 77

26 Distributions with SELinux If SELinux has been configured in enforcing mode, the script will test whether the 2X ThinClientServer services will st

Seite 78

27 2X ThinClientServer Startup Configuration To complete installation of 2X ThinClientServer The 2X ThinClientServer is the place where all connec

Seite 79 - Deleting a thin client

28 A helpful Wizard is loaded when you open 2X ThinClientServer for the first time. This is there to configure the essential information needed for 2

Seite 80 - Power Options

29 2. After login, the 2X ThinClientServer Wizard is started. Choose what type of database you will be using. You can choose to use a local MySQL s

Seite 81 - Managing Printers

30 Screenshot 19: Select the user source for 2X ThinClientServer 4. If you will be using Active Directory to retrieve lists of users, groups, and

Seite 82

31 4.2. Username: Enter a username residing within the selected domain which has read access to the directory. It is recommended to create a separa

Seite 83 - Managing the 2X DHCP Helper

32 Click “Create User” to add the new user to the database and repeat the process until all the users you want are created. Screenshot 22: Set Ac

Seite 84

33 Screenshot 23: Create a Default Desktop Component 6. Create a default desktop component for the users to access once they boot up 2X ThinClient

Seite 85 - Screenshot 66: Views

ii (CD install) ... 52 Step 1: Downloading the thin clie

Seite 86 - Sessions

34 Screenshot 25: Add a Published Application 6.2. A Published application can be of type RDP or Citrix ICA. These settings will publish all the a

Seite 87 - Licensing

35 6.3.1. Enter the default homepage for the browser. 6.3.2. Select if you want to add Flash support and which version. Each plug-in will require m

Seite 88 - Administrators

36 Screenshot 28: Create the Default Profile for the Local Users already created 7.2. If you have chosen to use Local Users, the Default Profile w

Seite 89 - Backup Servers

37 Configuring 2X ThinClientServer Log into 2X ThinClientServer Screenshot 29: The Administrator login page for the Management Console. 1. Type in

Seite 90 - System Backup

38 Screenshot 30: Management Console main information screen 2. After logging into the 2X ThinClientServer you will be presented with the Managemen

Seite 91

39 1. Click on the “Directory” node under “User Profiles” from the sidebar. This will show existing Directories. If you would like to create a

Seite 92 - Thin client user manual

40 1.7. Click “OK” when ready. Desktop Components 1. You can add a Remote Desktop. This desktop can be of type RDP, NX or Citrix ICA. These setti

Seite 93 - Screenshot 78: Logging in

41 1.1. Enter a name for the desktop. If more than one item is available to the user, the name will be used on the 2X desktop so that the user can i

Seite 94

42 Click on the “OK” button when ready. 1.6. Specify the “Display Settings” You may select the desired colour depth from the drop down list. You may

Seite 95 - Printing to a local printer

43 2.1. Enter a name for the source of your published applications and/or desktops. This name will not be seen in the ThinClientOS. 2.2. Select the

Seite 96 - Installation

iii Support ... 81 Licensing ...

Seite 97 - Screenshot 84: Uninstall

44 3. Next you can add the settings for a customized web browser on the ThinClientOS. This will be added to the desktop and such settings cannot be

Seite 98

45 3.1. Enter a name for the web browser. This name will be used on the 2X desktop. 3.2. Set the default homepage for the browser. 3.3. Select if

Seite 99

46 Screenshot 35: List of configured profiles. 1.2. A new form will load which contains the different sections needed for you to add a new profile

Seite 100

47 1.2.2. Select which users listed, from the Active Directory, will be included in the profile by selecting the user and checking their respective

Seite 101

48 Screenshot 38: Adding a User Profile with local users. 1.3. To add a new user simply inside the Directory in which the user will be added and

Seite 102

49 Screenshot 39: Adding a new Local User 1.4. To add a user to a local profile go to User page from “User Profiles” > “Directory” > your dir

Seite 103 - Firewall Settings

50 1. To add a new version of the 2X ThinClientOS click on “ThinClientOS” node under the “System” node from the sidebar. Click on “Upload ThinClient

Seite 104 - Troubleshooting

51 Preparing the Thin Clients Introduction After you have installed the 2X ThinClientServer, you can proceed to install/configure a thin client or c

Seite 105

52 Thin Client System Requirements • Any thin client/computer with a Pentium processor or higher • 32 MB of RAM is needed for CD-ROM USB or hard

Seite 106 - • An IP address

53 • Enable Buffer-Underrun Protection. • Ensure that the downloaded ISO file is not in use (for example by anti-virus software). • Set the burn

Seite 107 - • A DNS suffix

iv Minimum Supported Specifications ... 133 Recommended Supported Specifications ...

Seite 108

54 c) Erase entire hard disk – this option will erase all data on the hard disk and create a single partition for 2X ThinClientOS. d) Manually part

Seite 109

55 the latest version, if you have installed a later version of 2X ThinClientOS on the 2X ThinClientServer. Configuring a thin client to boot from a

Seite 110

56 3.2. You must now reboot the thin client to initialise the installation procedure. The thin client will again boot over the network, but will r

Seite 111

57 4.1. After you have installed 2X ThinClientOS, you must now ensure that the thin client / computer will boot from the appropriate boot device. Go

Seite 112

58 Configuring a thin client to boot via Etherboot using the 2X ThinClientOS LiveCD Step 1: Download the 2X ThinClientOS image Download the 2X ThinC

Seite 113

59 the downloaded .ISO file. • If using Linux & K3B, simply go to Burn CD. Select the ISO image and click ”Start”. • Use good quality CD-ROM (a

Seite 114

60 3. Install the downloaded 2X ThinClientOS version by going to the “ThinClientOS” node under “System” in the 2X ThinClientServer Management Consol

Seite 115

61 Screenshot 46: Checking that thin clients use the latest 2X ThinClientOS

Seite 116

62 Managing Thin Clients & Sessions Introduction The 2X ThinClientServer Management Console allows you to manage thin clients and view past and a

Seite 117

63 You can use the search facility provided to filter by keywords those clients you would like view. Simply type some text in the search field and th

Seite 118 - Messages

1 Introduction to Server-based computing What is server-based computing? Server-based computing (SBC) is a technology whereby applications are deploy

Seite 119

64 You can alter any of the settings. To save, click the “Save Settings” button. General settings Screenshot 49: Edit thin client general settings

Seite 120

65 Screenshot 50: List of Boot Options available for customization Version: Allows you to specify which version of the 2X ThinClientOS to use. Ke

Seite 121

66 Screenshot 51: List of Input Devices settings available for customization Mouse Model: Specify the mouse attached to the thin client. Keyboard m

Seite 122

67 card. Refresh Rate (Hz): The frequency in Hertz by which the monitor will refresh every second. Please check the frequencies that the monitor supp

Seite 123

68 Screenshot 53: Start the display test on the thin client Click on “Perform Test” to start the display test. You will be notified if the test was

Seite 124

69 Enable Sound: If enabled, this will allow the thin client to play sound. Sound Volume: This sets the sound volume for the thin client. Software E

Seite 125

70 Login Banner Screenshot 56: Choose default banner Use default banner: Choose the banner that you want your thin clients to show during login.

Seite 126

71 Desktop Shadowing Screenshot 57: Setting shadowing parameters You can enable session shadowing for the thin client and specify the relevant pas

Seite 127

72 Screenshot 58: Adding a New Group Edit Group: Any group can be edited by selecting the group you want to edit and changing the settings from the

Seite 128

73 Screenshot 59: Edit a group Delete Group: Any group can be deleted by clicking on “Delete Group”. Note that when a group is deleted the clients

Seite 129

2 5. Security – Server-based computing keeps all the data on the secure servers without it being 'spread out' onto the less secure client

Seite 130

74 those parameters that are individual thin-client related) can be applied as system-wide defaults in this section. To view the default settings cli

Seite 131

75 Managing Printers Screenshot 61: A list of all the printers available 2X ThinClientServer supports printing to printers connected to a thin clie

Seite 132

76 2. Specify the name of the printer, the manufacturer, the model and the port to which it is connected. 3. If your printer is not listed: 1. Obt

Seite 133

77 8. At the next thin client log-on, the printer will appear under 'My Printers'. Managing Banners 2X ThinClientServer allows the system

Seite 134

78 administrators to decide if they will be approved or denied. Blocked: Will show those MAC addresses that are blocked. Any known MAC address can be

Seite 135

79 Screenshot 66: Views Setting default settings for all thin clients You can use this facility to provide system-wide defaults for all thin clients

Seite 136 - Advanced Configuration

80 Reporting You can use this facility to view graphical usage reports by username or by thin client specifying the time ranges you would like to exa

Seite 137

81 Support The highest node which is the “ThinClientServer” node shows a link to documentation and support relative to the day-to-day usage of 2X Thi

Seite 138

82 Screenshot 70: Licensing Administrators This node will allow the user to manage credentials for access to the Management Console and the parame

Seite 139 - PXE Booting

83 New Administrator: Click the ‘New Administrator’ button to add an Administrator to the list, specifying the username, password and session timeout

Seite 140 - CD Booting

3 How does it work? Figure 1: Server-Based Computing The server-based computing technology revolves around 3 main components: 1. A multi-user ope

Seite 141 - HDD / Flash Booting

84 Screenshot 73: Backup Servers “Remove Slave” will remove the selected backup server from the farm. The DHCP Helper on the backup server will als

Seite 142 - Legacy DHCP configuration

85 Screenshot 75: Backup Progress show in the bottom right hand corner Screenshot 76: List of stored backups Restore Backup: Select the backup set

Seite 143

86 Thin client user manual Introduction Connecting and working on a terminal server is transparent compared to working on a normal PC. However there

Seite 144

87 Screenshot 78: Logging in Logging off the Terminal Server If you want to shut down your session with the terminal server, simply log off. You wil

Seite 145

88 Accessing local shares & storage devices Screenshot 79: Accessing media on the thin client Screenshot 80: Accessing media on the thin client

Seite 146

89 (provided the administrator has granted access). In Windows, this appears as an icon with hard disk and a network connection. The screenshot shows

Seite 147

90 Upgrading or Repairing a 2X ThinClientServer Installation Upgrading 2X ThinClientServer 1. Run setup by double-clicking on the file 2XThinClient-

Seite 148

91 Screenshot 84: Uninstall Screenshot 85: Installing the new version of 2X ThinClientServer 4. Click “Next” to proceed to the License agreement p

Seite 149

92 Screenshot 86: The 2X ThinClientServer License Agreement 6. The next dialog will show you the destination folder where the upgraded files will b

Seite 150

93 7. If you have multiple network cards, or multiple IP addresses on one network card, setup will ask you for the IP address to which the 2X ThinCl

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