2X ThinClientServer Version 6.1 Manual
4 • Removes desktop software application upgrades • Removes desktop operating system upgrades • Removes viruses from the desktop • Reduces traini
94 8. Setup will ask you for a username and password for the settings to connect to the 2X ThinClientServer database. Note that the credentials for
95 Screenshot 90: Creating or Joining a 2X ThinClientServer Farm 10. Setup will ask you to configure 2X ThinClientServer but unless there are any c
96 Uninstalling 2X ThinClientServer Uninstalling 2X ThinClientServer 1. Locate the “2X ThinClientServer 6.0” caption listed in the “Add/Remove Progr
97 Firewall Settings From: To: Port: Description Thin Client 2X TerminalServer TCP 22 Remote Session Thin Client Citrix Server TCP 1494 Remo
98 Troubleshooting When troubleshooting an error lookup the matching code from this section. If you require further information on what is happening
99 Corrupt installation detected. Please contact 2X Technical Support. TCMR002 Installer package not available. Corrupt installation detected. Pleas
100 TCMR015 Unable to mount installer image. Corrupt installation detected. Please refer to Chapter 6 and review the methodologies for creating a bo
101 • A record to a DNS server • A DNS suffix Should you be doing a PXE install you may optionally need: • An entry for thinsrv pointing to your 2
102 TCUP002 Unable to download X11R6 package. There seems to be an error while downloading the Video package for 2X ThinClientOS. In the case of PXE
103 ThinClientServer. This may be due to an error in the file hosted on the 2X ThinClientServer, a network transmission error, or lack of space on th
5 Introduction to 2X ThinClientServer What is 2X ThinClientServer? 2X ThinClientServer provides a complete solution for the central deployment, confi
104 TCUP030 Unable to overwrite minird with update. An error has occurred while replacing a package with a newer version. This may be due to lack of
105 TCUP040 Minird package doesn't match checksum. A corruption has occurred in the minird package. This may be due to an error in the file hos
106 compatible video card is required to start in graphical mode. Please contact 2X Technical Support with the exact details of the Manufacturer and
107 TCSX008 Unable to download video card driver. There seems to be an error while downloading the video card driver for the 2X ThinClientOS. In the
108 on the hard disk. TCSP009 Unable to mount package. An error has occurred while loading the package into the system. This may be caused by a netw
109 TCSS004 Your connection requires an ICA session however the client is not available. The 2X ThinClientOS you are using is designed for a differe
110 TCSS011 Your connection requires RDP published applications however the client is not available. A required component to access RDP publish appl
111 TCSS021 Unable to populate protocol sessions. An error has occurred when transferring the list of session settings for the user from the ThinCli
112 TCSS029 Invalid credentials when connecting to <host>. The credentials supplied to the 2X desktop are not valid for this host. Make sure t
113 TCSRD007 Cannot get mysqldump. A critical error has occurred when replicating the database contents. Follow the instructions to generate a debug
6 tool based on both users and clients. The administrator has the ability to do remote shadowing of the Thin Client as well as switching them on and
114 Ensure that you have enough permissions to complete the replication process and that there is enough disk space to replicate the master server. I
115 TCSRD073 License file transfer error. An error has occurred when transferring the licence to the slave server. TCSRD099 An error has occured in t
116 TSIN006 The previous installation might be corrupt. Please remove it completely and re-install your latest version. An error has occurred duri
117 TSIN014 Cannot create or modify the services' users or group . Each service has its own set of credentials that are created or modified du
118 necessary to store configuration information. 2X ThinClientServer installation cannot proceed. The log file indicated will provide further detail
119 completed. TSIN029 Could not load the run level paths from detection file. Will try to detect path using the find command. When uninstalling th
120 link. If this link is not found the installation process will try to create it. This error is displayed if this link could not be created. TSIN03
121 TSCS006 The appropriate EULA file for your language setting is missing. The EULA file for your current language is missing. TSCS007 A suitabl
122 TSCS014 Could not remove the MySQL database. The MySQL database in the /var/opt/2X/thinclientserver/mysql/data/ could not be deleted during i
123 TSCS021 Could not configure the TFTP service. The TFTP service used to serve the kernel and root disk images during PXE booting of thin clients
7 Figure 2: PXE booting 2. If you have selected PXE booting OR Etherboot, the thin client/computer will obtain the IP address of the TFTP server via
124 TSCS029 Unable to install the necessary packages. The configuration script could not install the necessary SELinux packages to be able to confi
125 permissive mode before trying to determine the SElinux rules. TSCS038 Could not switch SELinux to enforcing mode. The configuration script fail
126 TSCS046 Cannot reload installed policy. After the necessary changes, the SELinux policy must be reloaded for the changes to take effect. TSCS0
127 match the credentials used in the Management Console. Verify that the credentials are correct in the Management Console and try again. TSRD006 A
128 TSRD056 File open error. A required file in the replication process is missing. Ensure that all ThinClientOS images on the master server are ins
129 TSRD071 Cannot create licence file. An error has occurred when attempting to write the session lock file. Make sure that you have the sufficient
130 Advanced Configuration 2X ThinClientServer Configuration Options When diagnosing issues with 2X ThinClientServer, 2X ThinClientOS, or actual Thin
131 RDP_VERSION=4 The default value for RDP connections is version 5.x. Version 4 is used on legacy Windows NT Terminal Servers. NUMLOCK=ON The defau
132 MASTER_VOLUME=99 The default volume of the ThinClientOS volume mixer is set to maximum due to the low output of some sound cards. This can be set
133 Specifications for 2X ThinClientOS The specifications of your Thin Client depend on two factors: Boot Method and amount of items being published
8 Figure 3: PXE booting 2. 2X ThinClientOS now prompts for the username and password. The username is passed to 2X ThinClientServer, which then l
134 CD Booting Minimum Supported Specifications • CPU: 200MHz Pentium with MMX Instructions • RAM: 32Mb • HDD: none • CDROM: CD Reader Recomm
135 HDD / Flash Booting Minimum Supported Specifications • No swap partition will be created if at least 64Mb RAM is available: • CPU: 200MHz Pent
136 Legacy DHCP configuration Preparing the DHCP server (Windows) The 2X ThinClientServer is shipped with DHCP Helper application as standard. This i
137 Screenshot 94: DHCP administration utility 2. Right-click the ‘Scope > Scope Options’ node and select “Configure options…”. If you have mul
138 3. In the scope options dialog, browse down to '066 Boot Server Host Name' and enter the IP address of your TFTP/2X ThinClientServer m
139 Screenshot 97: DHCP Predefined Options 2. Right-click on DHCP server and select "Set Predefined Options..." Screenshot 98: Predefin
140 3. In the Predefined options dialog, choose option class "DHCP Standard Options" and click the "Add" button. Screenshot 99:
141 Screenshot 100: Option Type dialog Click OK. The server options should now look as shown in the screenshot. Click OK to exit the dialog. Scree
142 b. using DNS Screenshot 102: DNS configuration 1. If you are running the Microsoft Windows DNS server service, go to Start > Administrativ
143 Preparing the DHCP server (Linux) The 2X ThinClientServer is shipped with DHCP Helper application as standard. This is included in both the Stand
9 Figure 4: The complete thin-client boot and connection process 2X ThinClientServer components 2X ThinClientServer consists of a number of compone
144 option thinsrv 192.168.0.10; option routers 192.168.0.1; next-server 192.168.0.10; option tftp-server-name "192.168.0.10"; #
10 6. A MySQL server – this is a light-weight SQL database server that stores all the connection settings for the users. 7. The PHP environment – P
11 How it works 2X ThinClientServer deploys a small footprint Linux-based OS to old PCs, new low cost PCs and to popular thin client devices (HP, Neo
12 Thin client computing: reduced administration and end user support Administrators can enjoy greatly reduced support and administration: Thin clien
13 Installing 2X ThinClientServer on Windows System Requirements Before you install 2X ThinClientServer, please ensure that you meet all the followin
URL: www.2x.com E-mail: [email protected] Copyright 2005-2009 2X Software ltd. 2X SOFTWARE Ltd. http://www.2x.com E-mail: [email protected] Informa
14 2. After the welcome screen loads, click Next to start installation. Screenshot 2: License Agreement 3. In the License Agreement dialog box, r
15 MB of free hard disk space. Screenshot 4: Choosing the IP addresses for the service to listen on 5. If you have multiple network cards, or mult
16 Screenshot 5: Setting the database credentials 6. Setup will ask you for the username and password that will be used to connect to the 2X ThinCl
17 • 2X ThinClientServer Management Console (web-based) • 2X TFTP • 2X DHCP Helper • MySQL Windows XP Service Pack 2: Please note that Windows X
18 IP address which will be used by your thin clients to boot against the 2X ThinClientServer. Firewall Issues: Please note that for a member server
19 Screenshot 8: Waiting for the user to complete configuration … 9. You must now connect to the 2X ThinClientServer Management Console. Follow the
20 Screenshot 9: Completing the 2X ThinClientServer Installation procedure.
21 Installing 2X ThinClientServer on Linux System requirements Before you install 2X ThinClientServer, please ensure that you meet all the following
22 dpkg -i thinclientserver-x-y.i386.deb Step 3: Configure server after installation It is required to configure the 2X ThinClientServer before the s
23 Screenshot 11: Master or Slave Menu The setup then will then ask you to either configure this installation as a master server, i.e. to create a
i Table of Contents Introduction to Server-based computing ... 1 What is server-based computing? ..
24 Screenshot 13: Slave details If, on the other hand, you are configuring a slave, you are prompted for the following information: • Local MySQL
25 Screenshot 14: Review information After entering all the information, you can review all details before porceeding with the configuration. If yo
26 Distributions with SELinux If SELinux has been configured in enforcing mode, the script will test whether the 2X ThinClientServer services will st
27 2X ThinClientServer Startup Configuration To complete installation of 2X ThinClientServer The 2X ThinClientServer is the place where all connec
28 A helpful Wizard is loaded when you open 2X ThinClientServer for the first time. This is there to configure the essential information needed for 2
29 2. After login, the 2X ThinClientServer Wizard is started. Choose what type of database you will be using. You can choose to use a local MySQL s
30 Screenshot 19: Select the user source for 2X ThinClientServer 4. If you will be using Active Directory to retrieve lists of users, groups, and
31 4.2. Username: Enter a username residing within the selected domain which has read access to the directory. It is recommended to create a separa
32 Click “Create User” to add the new user to the database and repeat the process until all the users you want are created. Screenshot 22: Set Ac
33 Screenshot 23: Create a Default Desktop Component 6. Create a default desktop component for the users to access once they boot up 2X ThinClient
ii (CD install) ... 52 Step 1: Downloading the thin clie
34 Screenshot 25: Add a Published Application 6.2. A Published application can be of type RDP or Citrix ICA. These settings will publish all the a
35 6.3.1. Enter the default homepage for the browser. 6.3.2. Select if you want to add Flash support and which version. Each plug-in will require m
36 Screenshot 28: Create the Default Profile for the Local Users already created 7.2. If you have chosen to use Local Users, the Default Profile w
37 Configuring 2X ThinClientServer Log into 2X ThinClientServer Screenshot 29: The Administrator login page for the Management Console. 1. Type in
38 Screenshot 30: Management Console main information screen 2. After logging into the 2X ThinClientServer you will be presented with the Managemen
39 1. Click on the “Directory” node under “User Profiles” from the sidebar. This will show existing Directories. If you would like to create a
40 1.7. Click “OK” when ready. Desktop Components 1. You can add a Remote Desktop. This desktop can be of type RDP, NX or Citrix ICA. These setti
41 1.1. Enter a name for the desktop. If more than one item is available to the user, the name will be used on the 2X desktop so that the user can i
42 Click on the “OK” button when ready. 1.6. Specify the “Display Settings” You may select the desired colour depth from the drop down list. You may
43 2.1. Enter a name for the source of your published applications and/or desktops. This name will not be seen in the ThinClientOS. 2.2. Select the
iii Support ... 81 Licensing ...
44 3. Next you can add the settings for a customized web browser on the ThinClientOS. This will be added to the desktop and such settings cannot be
45 3.1. Enter a name for the web browser. This name will be used on the 2X desktop. 3.2. Set the default homepage for the browser. 3.3. Select if
46 Screenshot 35: List of configured profiles. 1.2. A new form will load which contains the different sections needed for you to add a new profile
47 1.2.2. Select which users listed, from the Active Directory, will be included in the profile by selecting the user and checking their respective
48 Screenshot 38: Adding a User Profile with local users. 1.3. To add a new user simply inside the Directory in which the user will be added and
49 Screenshot 39: Adding a new Local User 1.4. To add a user to a local profile go to User page from “User Profiles” > “Directory” > your dir
50 1. To add a new version of the 2X ThinClientOS click on “ThinClientOS” node under the “System” node from the sidebar. Click on “Upload ThinClient
51 Preparing the Thin Clients Introduction After you have installed the 2X ThinClientServer, you can proceed to install/configure a thin client or c
52 Thin Client System Requirements • Any thin client/computer with a Pentium processor or higher • 32 MB of RAM is needed for CD-ROM USB or hard
53 • Enable Buffer-Underrun Protection. • Ensure that the downloaded ISO file is not in use (for example by anti-virus software). • Set the burn
iv Minimum Supported Specifications ... 133 Recommended Supported Specifications ...
54 c) Erase entire hard disk – this option will erase all data on the hard disk and create a single partition for 2X ThinClientOS. d) Manually part
55 the latest version, if you have installed a later version of 2X ThinClientOS on the 2X ThinClientServer. Configuring a thin client to boot from a
56 3.2. You must now reboot the thin client to initialise the installation procedure. The thin client will again boot over the network, but will r
57 4.1. After you have installed 2X ThinClientOS, you must now ensure that the thin client / computer will boot from the appropriate boot device. Go
58 Configuring a thin client to boot via Etherboot using the 2X ThinClientOS LiveCD Step 1: Download the 2X ThinClientOS image Download the 2X ThinC
59 the downloaded .ISO file. • If using Linux & K3B, simply go to Burn CD. Select the ISO image and click ”Start”. • Use good quality CD-ROM (a
60 3. Install the downloaded 2X ThinClientOS version by going to the “ThinClientOS” node under “System” in the 2X ThinClientServer Management Consol
61 Screenshot 46: Checking that thin clients use the latest 2X ThinClientOS
62 Managing Thin Clients & Sessions Introduction The 2X ThinClientServer Management Console allows you to manage thin clients and view past and a
63 You can use the search facility provided to filter by keywords those clients you would like view. Simply type some text in the search field and th
1 Introduction to Server-based computing What is server-based computing? Server-based computing (SBC) is a technology whereby applications are deploy
64 You can alter any of the settings. To save, click the “Save Settings” button. General settings Screenshot 49: Edit thin client general settings
65 Screenshot 50: List of Boot Options available for customization Version: Allows you to specify which version of the 2X ThinClientOS to use. Ke
66 Screenshot 51: List of Input Devices settings available for customization Mouse Model: Specify the mouse attached to the thin client. Keyboard m
67 card. Refresh Rate (Hz): The frequency in Hertz by which the monitor will refresh every second. Please check the frequencies that the monitor supp
68 Screenshot 53: Start the display test on the thin client Click on “Perform Test” to start the display test. You will be notified if the test was
69 Enable Sound: If enabled, this will allow the thin client to play sound. Sound Volume: This sets the sound volume for the thin client. Software E
70 Login Banner Screenshot 56: Choose default banner Use default banner: Choose the banner that you want your thin clients to show during login.
71 Desktop Shadowing Screenshot 57: Setting shadowing parameters You can enable session shadowing for the thin client and specify the relevant pas
72 Screenshot 58: Adding a New Group Edit Group: Any group can be edited by selecting the group you want to edit and changing the settings from the
73 Screenshot 59: Edit a group Delete Group: Any group can be deleted by clicking on “Delete Group”. Note that when a group is deleted the clients
2 5. Security – Server-based computing keeps all the data on the secure servers without it being 'spread out' onto the less secure client
74 those parameters that are individual thin-client related) can be applied as system-wide defaults in this section. To view the default settings cli
75 Managing Printers Screenshot 61: A list of all the printers available 2X ThinClientServer supports printing to printers connected to a thin clie
76 2. Specify the name of the printer, the manufacturer, the model and the port to which it is connected. 3. If your printer is not listed: 1. Obt
77 8. At the next thin client log-on, the printer will appear under 'My Printers'. Managing Banners 2X ThinClientServer allows the system
78 administrators to decide if they will be approved or denied. Blocked: Will show those MAC addresses that are blocked. Any known MAC address can be
79 Screenshot 66: Views Setting default settings for all thin clients You can use this facility to provide system-wide defaults for all thin clients
80 Reporting You can use this facility to view graphical usage reports by username or by thin client specifying the time ranges you would like to exa
81 Support The highest node which is the “ThinClientServer” node shows a link to documentation and support relative to the day-to-day usage of 2X Thi
82 Screenshot 70: Licensing Administrators This node will allow the user to manage credentials for access to the Management Console and the parame
83 New Administrator: Click the ‘New Administrator’ button to add an Administrator to the list, specifying the username, password and session timeout
3 How does it work? Figure 1: Server-Based Computing The server-based computing technology revolves around 3 main components: 1. A multi-user ope
84 Screenshot 73: Backup Servers “Remove Slave” will remove the selected backup server from the farm. The DHCP Helper on the backup server will als
85 Screenshot 75: Backup Progress show in the bottom right hand corner Screenshot 76: List of stored backups Restore Backup: Select the backup set
86 Thin client user manual Introduction Connecting and working on a terminal server is transparent compared to working on a normal PC. However there
87 Screenshot 78: Logging in Logging off the Terminal Server If you want to shut down your session with the terminal server, simply log off. You wil
88 Accessing local shares & storage devices Screenshot 79: Accessing media on the thin client Screenshot 80: Accessing media on the thin client
89 (provided the administrator has granted access). In Windows, this appears as an icon with hard disk and a network connection. The screenshot shows
90 Upgrading or Repairing a 2X ThinClientServer Installation Upgrading 2X ThinClientServer 1. Run setup by double-clicking on the file 2XThinClient-
91 Screenshot 84: Uninstall Screenshot 85: Installing the new version of 2X ThinClientServer 4. Click “Next” to proceed to the License agreement p
92 Screenshot 86: The 2X ThinClientServer License Agreement 6. The next dialog will show you the destination folder where the upgraded files will b
93 7. If you have multiple network cards, or multiple IP addresses on one network card, setup will ask you for the IP address to which the 2X ThinCl
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